Privacy

Why this privacy statement?

Perfect Hair BVBA attaches great importance to the protection of your privacy and personal data. We use your personal data only in accordance with the Privacy Act and other relevant prevailing legal regulations. Any reference in this Privacy Statement to the Privacy Act means a reference to the Act of December 8, 1992 on the protection of privacy with respect to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

With this Privacy Statement, Perfect Hair BVBA wishes to draw your attention to any processing operations regarding this data and to your rights. By using our platform/our website/our application, you explicitly grant your consent with possible processing operations by Perfect Hair BVBA.

This Privacy Statement may be subject to future updates and changes. It is up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated on the platform of Perfect Hair BVBA.

Who processes the personal data?

perfecthair.be is an initiative of:

Perfect Hair BVBA (Hereinafter referred to as “Perfect Hair BVBA”)

Huyten 8
2431 Veerle Laakdal
Belgium
VAT number: BE0672.591.466
E-mail: info@perfecthair.be
Phone:+32 (0) 473 86 70 66

What personal data are processed?

Perfect Hair BVBA undertakes to process only the data that are relevant and necessary for the purposes for which they were collected. The following categories of personal data may be processed by Perfect Hair BVBA:

– Identification data

For what purposes will my personal data be used?

Perfect Hair BVBA collects personally identifiable information to provide you with a safe, optimized and personalized user experience. The collection of personal data becomes more extensive the more intensively you use the platform/website/application and our online services.

Data processing is essential for the operation of the platform/website/application and associated services. Processing is done only for the following specified purposes:

– Giving you access to your user profile.
– Providing and improving general and personalized services; including billing purposes, offering information, newsletters and offers useful and/or necessary to you, obtaining and processing user reviews and providing support.
– Offering and improving the products provided; person-centered and specific products based on information and data provided.
– The detection of and protection against fraud, error and/or criminal behavior.
– Marketing purposes

When visiting the platform/website/application of Perfect Hair BVBA, some data are collected for statistical purposes. Such data are necessary to optimize the use of our platform/our website/our application. These data are: IP address, probable location of consultation, hour and day of consultation, what pages were visited. When you visit the platform/website/application of Perfect Hair BVBA, you agree to this data collection intended for static purposes as described above.

The User always provides the personal data to Perfect Hair BVBA himself and can thus exercise a certain control. If certain information is incomplete or apparently incorrect, Perfect Hair BVBA reserves the right to temporarily or permanently postpone certain expected actions.

The personal data are only processed for internal use within Perfect Hair BVBA.
We can therefore reassure you that personal data will not be sold, transferred or communicated to third parties associated with us. Perfect Hair BVBA has taken all possible legal and technical precautions to prevent unauthorized access and use.

We also use cookies!

During a visit to our platform/website, “cookies” may be placed on your hard drive to better tailor the platform/website to the needs of the returning visitor. Non-functional cookies help us optimize your visit to the platform and remember technical choices.

For further understanding of how we use cookies to collect and process your personal data, please refer to our Cookie Statement.

If you wish to consult the platform/website of Perfect Hair BVBA, it is recommended that you have cookies enabled. How to disable cookies, on the other hand, can also be found in our Cookie Statement.

What are my rights?

Guarantee of lawful and secure processing of personal data

Perfect Hair BVBA always processes your personal data fairly and lawfully. This includes the following guarantees:

– Personal data is processed only in accordance with the defined and legitimate purposes of this Privacy Statement.
– Personal data will only be processed to the extent that it is adequate, relevant and not excessive.
– Personal data will be kept only as long as necessary to fulfill the defined and legitimate purposes in this Privacy Statement.

The necessary technical and security measures were taken to minimize the risks of unauthorized access to or processing of the personal data. In case of a break-in in its computer systems, Perfect Hair BVBA will immediately take all possible measures to minimize the damage.

Right to access/correct/delete your personal data

Upon proof of your identity as a User, you have a right to obtain a decision from Perfect Hair BVBA as to whether or not your personal data will be processed. Moreover, when Perfect Hair BVBA processes your data, you have the right to access the personal data collected. If you wish to exercise your right of inspection, Perfect Hair BVBA will act on it within one (1) month of receiving the request. The request is made via registered mail or by sending an e-mail to info@perfecthair.be.

Inaccurate or incomplete personal data can be corrected at any time. It is up to the User to adjust inaccuracies and incompleteness in the first place himself. You may exercise your right of correction by providing an additional statement to Perfect Hair BVBA. Perfect Hair BVBA will act on this within one (1) month after receiving the additional statement.

You also have the right to have your personal data erased by us without unreasonable delay. You can only invoke this right to be forgotten in the following cases:

– When the personal data are no longer needed for the purposes for which they were originally collected;
– When personal data were collected on the basis of consent obtained and no other legal basis exists for the processing;
– When objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;
– When personal data were processed unlawfully;
– When personal data must be deleted in accordance with a legal obligation.

Perfect Hair BVBA assesses the presence of any of the aforementioned cases.

Right to restrict/object to the processing of your personal data

User has the right to obtain a restriction on the processing of your personal data:
– For the period necessary for Perfect Hair BVBA to verify the accuracy of the personal data, in case of dispute;
– When the data processing is unlawful and User requests restriction of processing instead of erasure of personal data;
– When Perfect Hair BVBA no longer needs the User’s personal data for the processing purposes and User needs the personal data regarding a legal claim;
– For the period necessary for Perfect Hair BVBA to assess the presence of the grounds for erasure of personal data.

User also has the right to object to the processing of his personal data at any time. Perfect Hair BVBA will then cease processing your personal data, unless Perfect Hair BVBA can cite compelling legitimate grounds for processing your personal data that outweigh the User’s right to object.

If User wishes to exercise these rights, Perfect Hair BVBA will act on it within one (1) month of receiving the request. The request is made by registered mail or by email to info@perfecthair.be.

Right to data portability

User has the right to obtain the personal data provided to Perfect Hair BVBA in a structured, common and machine readable form. In addition, User has the right to transfer this personal data to another processing controller when the processing of the personal data rests solely on the obtained consent of the User.

If User wishes to exercise this right, Perfect Hair BVBA will act on it within one (1) month after receiving the request. The request is made by registered mail or by email to info@perfecthair.be.

Right to withdraw my consent/right to file complaint

User has the right to withdraw consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on the consent before its withdrawal. In addition, User has the right to file a complaint regarding the processing of his personal data by Perfect Hair BVBA with the Belgian Commission for the Protection of Privacy.

If User wishes to exercise this right, Perfect Hair BVBA will comply within one (1) month after receiving the request. The request is made via registered mail or e-mail to info@perfecthair.be.

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