My hair extensions are turning pink. Why is that?

Certain colors of hair extensions can turn pinkish. This is due to a chemical reaction. That chemical reaction can occur because of 3 things:

• haircare products that are not suitable
• certain colorings & toners that were used
• Sprays & lotions containing Butyl Methoxydibenzolymethane, Parsol or Avobenzone

Solution
Better prevention than cure we say. Therefore, always use only the haircare products from our “How to best care for my Perfect Hair” list, avoid colorings & toners if possible & always check the ingredient list of your body lotions, sprays, facial products, sunscreen, … for the presence of Butyl Methoxydibenzolymethane, Parsol or Avobenzone which can give hair extensions a pinkish glow when evaporated.

However, if a chemical reaction does occur on your hair extensions, you can neutralize this pink undertone by applying the steps below:

1. Wash the hair once with Redken All soft shampoo.
2. Towel dry the hair & hair extensions.
3. Apply the toner (see below the formula of this toner) only to the pinkish hair ends & leave on for a few minutes. Stay with the client & check regularly.
4. When the pinkish hair ends are neutralized rub the remaining toner onto the entire hair & leave it in for a few seconds so that the toner blends onto the remaining hair.
5. Rinse for 5min.
6. Wash hair 2x with the Redken All soft shampoo & rinse.
7. Towel dry hair & place a generous amount of Redken All Soft mask on hair lengths & ends.
8. Gently comb the whole thing with 1 of our detangling brushes. Always hold the top of your own hair. Leave on for 5min & rinse out.
9. Place a generous amount of Redken All Soft conditioner on hair lengths & ends to close the hair cuticles & rinse out.
10. Spray 10x Redken One united detangling spray over the entire bunch of hair & hair extensions & gently detangle again. Always hold the top of your own hair.
11. Spread the amount of one euro coin Redken All Soft moisture restore or Redken Extreme Length sealer heat protection over hair lengths & ends
12. Style as desired

If the pinkish glow has not completely disappeared, then you rinsed off the toner too quickly. Repeat all steps from step 1 to step 12 until the pinkish undertone disappears.

Keep in mind that because of the toner, the client’s final color will be slightly different from what she had before. Therefore, this is an emergency solution & better to prevent than to cure.

toner formula= 50cc 09T (Redken shades) + 50cc processing solution (Redken)