My order is not correct. Now what?
- FAQ
- My order is not correct. Now what?
My order is not correct. Now what?
What a shame! We are happy to solve that for you right away. Take a picture of the entire order in its unopened original condition & mail it to us along with your order number. We check this immediately for you.
When we determine that the items are indeed incorrectly delivered, we will immediately send you the correct items along with a return label that you can stick on the incorrectly delivered order and return free of charge through the post office.
Please note that we must receive the delivered goods unopened within 7 days. If not, there is nothing more we can do for you. If late, you will receive a new invoice for the2nd order & will no longer be entitled to this refund.
Return address:
Perfect Hair
Koning Albertstraat 50 P.O. Box 7
3290 Diest
Belgium
!Please be sure to send us the tracking code!