Frequently Asked Questions

We understand that you will have some questions about installing hair extensions. We have collected the most frequently asked questions here, so you can always find the answer to your question.

Is your question still not here? Then ask your question using the contact form to the right, we will answer it as soon as possible!

Frequently Asked Questions

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The origin of the hair says little about the quality of the hair extensions. You have hair extensions from India of the highest quality but also of the lowest. You have hair extensions from Russia of the highest quality but even there there are brands that work with the lowest quality. This is true of every exporting country, by the way.

The things that do determine quality are:

  • the origin of the hair (Indian hair is stronger hair than, say, European hair)
  • the background & past (we only work with 100% human hair that has never been treated)
  • the age of the person donating the hair (for our Diamond Series we only use hair donated by women between 18 – 30 years young)
  • the care process afterwards

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To be 100% sure of the correct color, we always recommend using our color ring. You can order these here.

Please note that the color ring is an indication and may vary from the actual color, but it gives you a good idea of which color best suits your needs.

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Nay, our Gold Series hair extensions are freely available to all. Only if you want to work with our Diamond Series hair extensions is training required.

Yes even if you have years of experience with hair extensions.

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